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Chalet or Villa Management Couple

The role and duties of Chalet or Villa Management Couple

This role involves the management couple working together as a team to either run or look after a chalet or villa on behalf of a family or an individual on a private basis.

The main duties will include:

  • To ensure outstanding customer service and guest satisfaction
  • Manage and oversee the chalet hosts
  • Train new staff and re-train existing staff as required
  • Quality control of all chalet standards including food and beverages, cleaning, health and safety, budget control and in–chalet service
  • Assist with chalet cleaning and cooking
  • Work to cover any sickness, absence or injury
  • Manage supermarket shopping
  • Organise ski passes and lessons during winter season
  • Pool maintenance during summer season
  • Assist with the smooth running of arrivals and departures days (chalet preparation, logistics and airport transfers)
  • Manage staff welfare
  • Log and record customer feedback for chalets and villas

For additional advice and information regarding employing a chalet or villa management couple, please call and speak to the Eden Private Staff Team on 020 7471 6000.

Eden Private Staff remain open and committed to providing an exceptional level of service. Our team are available for calls and enquiries and at this stage still able to help you and your family find the right personnel for your requirements. We will be introducing candidates via video calls and following the latest guidance from the government
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